{"id":34,"date":"2019-10-06T14:14:19","date_gmt":"2019-10-06T14:14:19","guid":{"rendered":"http:\/\/motivoweb.com\/ruya\/demo\/?page_id=34"},"modified":"2025-05-13T17:10:15","modified_gmt":"2025-05-13T17:10:15","slug":"agency","status":"publish","type":"page","link":"https:\/\/consumerjourney.com\/","title":{"rendered":"Home"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; color_separator=&#8221;svg_white&#8221; css=&#8221;.vc_custom_1747148557456{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"slider-1\" data-id=\"1\" id=\"SR7_1_1\" class=\"rs-ov-hidden\" data-version=\"6.7.31\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_1_1-1\" data-key=\"1\">\n\t\t\t\t\t\t\t<sr7-bg id=\"SR7_1_1-1-3\" class=\"sr7-layer\"><noscript><img decoding=\"async\" src=\"https:\/\/consumerjourney.com\/wp-content\/uploads\/2025\/05\/lady-dots-4.jpg\" alt=\"\" title=\"lady-dots-4\"><\/noscript><\/sr7-bg>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_1_1-1-0\" class=\"sr7-layer\">Unlock Your Dealership\u2019s<br> Full Potential<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_1_1-1-1\" class=\"sr7-layer\">In today\u2019s competitive market, understanding and optimizing your dealership\u2019s path to success is crucial for sustained success. <strong>Consumer Journey specializes in transforming insights into actionable strategies that drive growth and enhance customer satisfaction.  <\/strong><\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_1_1-1-2\" class=\"sr7-layer\">Learn&nbsp;More<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_1_1-2\" data-key=\"2\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/consumerjourney.com\/wp-content\/uploads\/2025\/05\/lady-dots-4.jpg\" data-libid=\"1450\" data-lib=\"medialibrary\" title=\"lady-dots-4\" width=\"0\" height=\"0\" data-dbsrc=\"Ly9jb25zdW1lcmpvdXJuZXkuY29tL3dwLWNvbnRlbnQvdXBsb2Fkcy8yMDI1LzA1L2xhZHktZG90cy00LmpwZw==\"\/>\n\t\t\t\t\t<\/image_lists>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\tSR7.PMH ??={}; SR7.PMH[\"SR7_1_1\"] = {cn:100,state:false,fn: function() { if (_tpt!==undefined && _tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_1_1\",el:[900,900,768,960,720],type:'standard',shdw:'0',gh:[900,900,743,565,349],gw:[1240,1240,1024,778,480],vpt:['-100px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'}});   SR7.PMH[\"SR7_1_1\"].state=true;} else if(SR7.PMH[\"SR7_1_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_1_1\"].fn,19);}};SR7.PMH[\"SR7_1_1\" ].fn();\n\t\t\t\t<\/script>\n[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1747082194339{padding-top: 100px !important;padding-bottom: 100px !important;background-image: url(https:\/\/consumerjourney.com\/wp-content\/uploads\/2019\/10\/bg-banner12-1.png?id=1035) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_id=&#8221;whatwedo&#8221;][vc_column]       \n      <div class=\"mo-title-box title-box-style5  text-center\"  ><h5>Re-Engage. Repair. Refine.<\/h5><h3>Identify the challenges within your business and pinpoint where customer drop-offs occur.<\/h3><div class=\"content\">Our team of skilled outreach specialists will connect with customers who haven\u2019t engaged or purchased within a set timeframe, rekindling interest and strengthening relationships.<\/div> <\/div>\n    [vc_row_inner el_class=&#8221;tablet_column_2&#8243; css=&#8221;.vc_custom_1576960580995{padding-top: 50px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]\t\t<div class=\"service iconbox  icon-box-style8\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true}'>\n\t\t    <div class=\"icon-wrap iconbox-icon-container\">\n<svg version=\"1.1\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\n<g>\n\t<polygon fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" points=\"1,59 22,51 42,59 63,51 63,5 42,13 22,5 \n\t\t1,13 \t\"\/>\n\t<g>\n\t\t<line fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" x1=\"22\" y1=\"5\" x2=\"22\" y2=\"51\"\/>\n\t<\/g>\n\t<g>\n\t\t<line fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" x1=\"42\" y1=\"13\" x2=\"42\" y2=\"59\"\/>\n\t<\/g>\n<\/g>\n<\/svg>\n<\/div>\t\t  <div class=\"title-wrap\">\n\t\t\t   <h6>Consumer Journey Mapping<\/h6>\t\t\t   <div class=\"content\"><p>Our team maps customer interactions across all touchpoints, highlighting pain points and improvement opportunities.<\/p>\n<\/div>          <\/div>\n\t\t<\/div>\n        <div class=\"clearfix\"><\/div>\n    [\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]\t\t<div class=\"service iconbox  icon-box-style8\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true}'>\n\t\t    <div class=\"icon-wrap iconbox-icon-container\">\n<svg version=\"1.1\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\n<g>\n\t<line fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" x1=\"1\" y1=\"63\" x2=\"23\" y2=\"41\"\/>\n\t<polyline fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-linejoin=\"bevel\" stroke-miterlimit=\"10\" points=\"12,41 23,41 \n\t\t23,52 \t\"\/>\n<\/g>\n<g>\n\t<line fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" x1=\"63\" y1=\"63\" x2=\"41\" y2=\"41\"\/>\n\t<polyline fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-linejoin=\"bevel\" stroke-miterlimit=\"10\" points=\"41,52 41,41 \n\t\t52,41 \t\"\/>\n<\/g>\n<g>\n\t<line fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" x1=\"63\" y1=\"1\" x2=\"41\" y2=\"23\"\/>\n\t<polyline fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-linejoin=\"bevel\" stroke-miterlimit=\"10\" points=\"52,23 41,23 \n\t\t41,12 \t\"\/>\n<\/g>\n<g>\n\t<line fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" x1=\"1\" y1=\"1\" x2=\"23\" y2=\"23\"\/>\n\t<polyline fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-linejoin=\"bevel\" stroke-miterlimit=\"10\" points=\"23,12 23,23 \n\t\t12,23 \t\"\/>\n<\/g>\n<\/svg>\n<\/div>\t\t  <div class=\"title-wrap\">\n\t\t\t   <h6>True Lead Sourcing<\/h6>\t\t\t   <div class=\"content\"><p>By simply asking, \u201cHow did you find us?\u201d we can more accurately track and attribute marketing and advertising.<\/p>\n<\/div>          <\/div>\n\t\t<\/div>\n        <div class=\"clearfix\"><\/div>\n    [\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]\t\t<div class=\"service iconbox  icon-box-style8\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true}'>\n\t\t    <div class=\"icon-wrap iconbox-icon-container\">\n<svg version=\"1.1\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\n<path fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" d=\"M53.919,10.08c12.108,12.106,12.108,31.733,0,43.84\n\tc-12.105,12.107-31.732,12.107-43.838,0c-12.108-12.106-12.108-31.733,0-43.84C22.187-2.027,41.813-2.027,53.919,10.08z\"\/>\n<line fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" x1=\"10.08\" y1=\"10.08\" x2=\"53.92\" y2=\"53.92\"\/>\n<\/svg>\n<\/div>\t\t  <div class=\"title-wrap\">\n\t\t\t   <h6>Prevent Negative Reviews<\/h6>\t\t\t   <div class=\"content\"><p>Identifying any pain points that may have happened during the customer\u2019s interaction with your dealership.<\/p>\n<\/div>          <\/div>\n\t\t<\/div>\n        <div class=\"clearfix\"><\/div>\n    [\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;tablet_column_2&#8243; css=&#8221;.vc_custom_1576960580995{padding-top: 50px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]\t\t<div class=\"service iconbox  icon-box-style8\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true}'>\n\t\t    <div class=\"icon-wrap iconbox-icon-container\">\n<svg version=\"1.1\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\n<path fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" 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class=\"service iconbox  icon-box-style8\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true}'>\n\t\t    <div class=\"icon-wrap iconbox-icon-container\">\n<svg version=\"1.1\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\n<polygon fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" points=\"44,59 16,45 36,5 63,19 \"\/>\n<polyline fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" points=\"31.899,14.004 28,6 1,20 19,59 32,52.964 \n\t\"\/>\n<line fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" x1=\"38\" y1=\"9\" x2=\"37\" y2=\"11\"\/>\n<line fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" x1=\"7\" y1=\"23\" x2=\"6\" y2=\"21\"\/>\n<line fill=\"none\" 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xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\n<g>\n\t<circle fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" cx=\"32\" cy=\"19.001\" r=\"4\"\/>\n\t<path fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" d=\"M45,21.023C44.968,13.276,39.181,7,32,7\n\t\ts-13,6.276-13,14.023C19,31.046,31.979,47,31.979,47S45.043,31.046,45,21.023z\"\/>\n<\/g>\n<polyline fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" points=\"21,37 12,37 1,57 32,57 63,57 52,37 43,37 \n\t\"\/>\n<\/svg>\n<\/div>\t\t  <div class=\"title-wrap\">\n\t\t\t   <h6>Competitive Landscape<\/h6>\t\t\t   <div class=\"content\"><p>See how your dealership stacks up against local rivals, uncovering key opportunities to gain market share.<\/p>\n<\/div>          <\/div>\n\t\t<\/div>\n        <div class=\"clearfix\"><\/div>\n    [\/vc_column_inner][\/vc_row_inner][vc_column_text css=&#8221;.vc_custom_1747144529355{padding-top: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><b>Ready to get started with us? <a href=\"#contact\">Contact<\/a> us for a demo!<\/b><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1577012494161{padding-top: 100px !important;padding-bottom: 100px !important;}&#8221; el_id=&#8221;about&#8221; el_class=&#8221;tablet_column_full&#8221;][vc_column width=&#8221;2\/4&#8243;][vc_row_inner][vc_column_inner]       \n      <div class=\"mo-title-box title-box-style5  text-left\"  ><h5>ABOUT US<\/h5><h3>Insights That Drive Sales Forward<\/h3> <\/div>\n    [vc_column_text css=&#8221;.vc_custom_1747081519567{padding-right: 5% !important;}&#8221;]<\/p>\n<p style=\"font-weight: 600;\">At Consumer Journey, we specialize in helping dealerships recover lost opportunities by reconnecting with missed leads and turning them into actionable insights. Our team makes strategic follow-up calls to prospects who didn\u2019t convert, uncovering the reasons behind their decisions and reigniting their interest.<\/p>\n<p>By providing dealerships with real-time feedback and data-driven analysis, we empower sales teams to improve performance, refine their approach, and ultimately close more deals.<\/p>\n<p>[\/vc_column_text]     <div class=\"text-left smooth-scroll\">\n       <a class=\"button btn-solid btn-txt-circle light hr_light bg_gradient bg_hr_primary outline_grey outline_hr_grey large radius0 slide\"  href=\"#process\" target=\"_self\"><span class=\"button-text\">Learn More<\/span>\n                            <\/a> \n\t <\/div>\n    [\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/4&#8243; parallax_animation=&#8221;yes&#8221; scale_from_x=&#8221;1&#8243; scale_from_y=&#8221;1&#8243; scale_from_z=&#8221;1&#8243; from_opacity=&#8221;1&#8243; scale_to_x=&#8221;1&#8243; scale_to_y=&#8221;1&#8243; scale_to_z=&#8221;1&#8243; to_opacity=&#8221;1&#8243; translate_from_y=&#8221;68&#8243; translate_to_y=&#8221;-122&#8243;]\t<div class=\"image-box  image-box-style4\">\n        <a href=\"\" target=\"_self\">\n\t<div class=\"thumb-service\">\n\t\t<img decoding=\"async\" src=\"https:\/\/consumerjourney.com\/wp-content\/uploads\/2025\/05\/703015.jpg\" alt=\"Reactivated Leads\"\/>\n\t<\/div><div class=\"title-wrap\">\n  <div class=\"caption\">\n  <h6>Reactivated Leads<\/h6><div class=\"content\">Discover the customers who have re-engaged with your business.<\/div>  <\/div>\n<\/div>\n<\/a>\t<\/div>\n    [\/vc_column][vc_column width=&#8221;1\/4&#8243; parallax_animation=&#8221;yes&#8221; scale_from_x=&#8221;1&#8243; scale_from_y=&#8221;1&#8243; scale_from_z=&#8221;1&#8243; from_opacity=&#8221;1&#8243; scale_to_x=&#8221;1&#8243; scale_to_y=&#8221;1&#8243; scale_to_z=&#8221;1&#8243; to_opacity=&#8221;1&#8243; translate_from_y=&#8221;97&#8243; translate_to_y=&#8221;-165&#8243;]\t<div class=\"image-box  image-box-style4\">\n        <a href=\"\" target=\"_self\">\n\t<div class=\"thumb-service\">\n\t\t<img decoding=\"async\" src=\"https:\/\/consumerjourney.com\/wp-content\/uploads\/2025\/05\/703012.jpg\" alt=\"True Source Report\"\/>\n\t<\/div><div class=\"title-wrap\">\n  <div class=\"caption\">\n  <h6>True Source Report<\/h6><div class=\"content\">Know the real reason your customers came to the store, not what your salespeople entered in the CRM.<\/div>  <\/div>\n<\/div>\n<\/a>\t<\/div>\n    [\/vc_column][\/vc_row][vc_row canvas=&#8221;particles2&#8243; bt_bg_overlay=&#8221;#8657db&#8221; bt_bg_second_overlay=&#8221;#2969b0&#8243; bt_bg_fixed=&#8221;true&#8221; css=&#8221;.vc_custom_1747081869418{padding-top: 100px !important;padding-bottom: 100px !important;background-color: #ecf4fe !important;}&#8221; el_id=&#8221;process&#8221;][vc_column]       \n      <div class=\"mo-title-box title-box-style5  text-center\"  ><h5>OUR PROCESS<\/h5><h3>Mapping the Buyer\u2019s Path to Outsell the Competition<\/h3> <\/div>\n    [vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1564925138698{padding-right: 5% !important;padding-left: 5% !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">Our Consumer Journey process maps each stage of the buyer\u2019s path, from initial research to purchase, helping dealerships identify where and how to outpace competitors.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;tablet_column_2&#8243; css=&#8221;.vc_custom_1577016473170{padding-top: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]\t\t<div class=\"service iconbox  icon-box-style5\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true}'>\n\t\t    <div class=\"icon-wrap iconbox-icon-container\">\n<svg version=\"1.1\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\n<g>\n\t<polygon fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" points=\"32,1 26,1 26,10 20,12 14,6 6,14 12,20 \n\t\t10,26 1,26 1,38 10,38 12,44 6,50 14,58 20,52 26,54 26,63 32,63 38,63 38,54 44,52 50,58 58,50 52,44 54,38 63,38 63,26 54,26 \n\t\t52,20 58,14 50,6 44,12 38,10 38,1 \t\"\/>\n\t<circle fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" cx=\"32\" cy=\"32\" r=\"6\"\/>\n<\/g>\n<\/svg>\n<\/div>\t\t  <div class=\"title-wrap\">\n\t\t\t   <h6>CRM Data Analysis<\/h6>\t\t\t   <div class=\"content\"><p>We start by analyzing your CRM data and strategically crafting a targeted audience of opportunities.<\/p>\n<\/div>          <\/div>\n\t\t<\/div>\n        <div class=\"clearfix\"><\/div>\n    [\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]\t\t<div class=\"service iconbox  icon-box-style5\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true}'>\n\t\t    <div class=\"icon-wrap iconbox-icon-container\">\n<svg version=\"1.1\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\n<g>\n\t<g>\n\t\t<path fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" d=\"M32,1c-0.672,0-1.339,0.021-2,0.063\"\/>\n\t\t<path fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" stroke-dasharray=\"4.0593,2.0296\" d=\"M27.979,1.258\n\t\t\tC12.758,3.229,1,16.241,1,32c0,16.104,12.279,29.34,27.986,30.855\"\/>\n\t\t<path fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" d=\"M30,62.937C30.661,62.979,31.328,63,32,63\"\/>\n\t<\/g>\n<\/g>\n<path fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" d=\"M32,1c17.121,0,31,13.879,31,31\n\tc0,6.713-2.134,12.926-5.759,18l-5.62,5.621\"\/>\n<polyline fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-linejoin=\"bevel\" stroke-miterlimit=\"10\" points=\"51,45 51,56 \n\t62,56 \"\/>\n<\/svg>\n<\/div>\t\t  <div class=\"title-wrap\">\n\t\t\t   <h6>Re-Engage Potential Customers<\/h6>\t\t\t   <div class=\"content\"><p>With a variety of proven engagement strategies, including calling every customer.<\/p>\n<\/div>          <\/div>\n\t\t<\/div>\n        <div class=\"clearfix\"><\/div>\n    [\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]\t\t<div class=\"service iconbox  icon-box-style5\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true}'>\n\t\t    <div class=\"icon-wrap iconbox-icon-container\">\n<svg version=\"1.1\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\n<path fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" d=\"M11,48C5.477,48,1,43.523,1,38s4.477-10,10-10h2v20\n\tH11z\"\/>\n<path fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" d=\"M53,28c5.523,0,10,4.477,10,10s-4.477,10-10,10h-2\n\tV28H53z\"\/>\n<path fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" d=\"M13,31v-9c0,0,0-16,19-16s19,16,19,16v6\"\/>\n<polyline fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" points=\"51,48 51,53 36,59 28,59 28,55 36,55 \n\t36,58 \"\/>\n<\/svg>\n<\/div>\t\t  <div class=\"title-wrap\">\n\t\t\t   <h6>Communication Tracking<\/h6>\t\t\t   <div class=\"content\"><p>Consumer Journey provides detailed call notes and feedback regarding the status of your dealership\u2019s lost opportunities.<\/p>\n<\/div>          <\/div>\n\t\t<\/div>\n        <div class=\"clearfix\"><\/div>\n    [\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;tablet_column_2&#8243; css=&#8221;.vc_custom_1577016466628{padding-top: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]\t\t<div class=\"service iconbox  icon-box-style5\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true}'>\n\t\t    <div class=\"icon-wrap iconbox-icon-container\">\n<svg version=\"1.1\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\n<polygon fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-linejoin=\"bevel\" stroke-miterlimit=\"10\" points=\"40,1 17,37 31,37 \n\t24,63 50,27 36,27 \"\/>\n<\/svg>\n<\/div>\t\t  <div class=\"title-wrap\">\n\t\t\t   <h6>Gain Valuable Insights<\/h6>\t\t\t   <div class=\"content\"><p>Consumer Journey provides actionable data insights that will help your dealership maximize every opportunity to re-engage..<\/p>\n<\/div>          <\/div>\n\t\t<\/div>\n        <div class=\"clearfix\"><\/div>\n    [\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]\t\t<div class=\"service iconbox  icon-box-style5\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true}'>\n\t\t    <div class=\"icon-wrap iconbox-icon-container\">\n<svg version=\"1.1\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\n<g>\n\t<rect x=\"1\" y=\"10\" fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" width=\"62\" height=\"41\"\/>\n\t<line fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" x1=\"22\" y1=\"63\" x2=\"42\" y2=\"63\"\/>\n\t<line fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" x1=\"32\" y1=\"63\" x2=\"32\" y2=\"51\"\/>\n<\/g>\n<line fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" x1=\"1\" y1=\"43\" x2=\"64\" y2=\"43\"\/>\n<\/svg>\n<\/div>\t\t  <div class=\"title-wrap\">\n\t\t\t   <h6>Actionable Reporting<\/h6>\t\t\t   <div class=\"content\"><p><span style=\"font-weight: 400;\">Our reporting delivers clear, actionable insights to empower informed decision-making. <\/span><\/p>\n<\/div>          <\/div>\n\t\t<\/div>\n        <div class=\"clearfix\"><\/div>\n    [\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]\t\t<div class=\"service iconbox  icon-box-style5\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true}'>\n\t\t    <div class=\"icon-wrap iconbox-icon-container\">\n<svg version=\"1.1\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\n<path fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" d=\"M16,27c0,4.418,6.059,8,16,8s16-3.582,16-8V1H16V27z\n\t\"\/>\n<line fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" x1=\"20\" y1=\"63\" x2=\"44\" y2=\"63\"\/>\n<line fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" x1=\"32\" y1=\"35\" x2=\"32\" y2=\"63\"\/>\n<path fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" d=\"M16,7H7c0,0,0,9,9,9\"\/>\n<path fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" d=\"M48,7h9c0,0,0,9-9,9\"\/>\n<\/svg>\n<\/div>\t\t  <div class=\"title-wrap\">\n\t\t\t   <h6>Dealership Rating<\/h6>\t\t\t   <div class=\"content\"><p>We collect dealership ratings to provide valuable insights into customer satisfaction and identify areas for improvement.<\/p>\n<\/div>          <\/div>\n\t\t<\/div>\n        <div class=\"clearfix\"><\/div>\n    [\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row canvas=&#8221;particles2&#8243; bt_bg_overlay=&#8221;#8657db&#8221; bt_bg_second_overlay=&#8221;#2969b0&#8243; bt_bg_fixed=&#8221;true&#8221; css=&#8221;.vc_custom_1747145496088{padding-top: 80px !important;padding-bottom: 150px !important;background-image: url(https:\/\/consumerjourney.com\/wp-content\/uploads\/2019\/12\/testimonials-bg.png?id=1342) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column]       \n      <div class=\"mo-title-box title-box-style5  text-center\"  ><h5>Client Testimonials<\/h5><h3>Hear what people are saying about Consumer Journey<\/h3> <\/div>\n    [vc_empty_space height=&#8221;30px&#8221;][vc_empty_space height=&#8221;30px&#8221;]\t\t<div class=\"mo-testimonial-carousel dots-center nav-middle primary black_txt tpl5 \">\n\t\t\t <div class=\"testimonial-carousel\" data-col_lg=\"1\" data-col_md=\"1\" data-col_sm=\"1\" data-col_xs=\"1\" data-item_space=\"0\" data-loop=\"false\" data-autoplay=\"false\" data-smartspeed=\"500\" data-nav=\"false\" data-dots=\"true\">\n\t\t\t\t \t\t\n\t<div class=\"item\">\n        <div class=\"testimonial-avatar\"><figure><img decoding=\"async\" src=\"https:\/\/consumerjourney.com\/wp-content\/uploads\/2019\/10\/testimonials2.jpg\" alt=\"Marketing Director\"\/><\/figure><\/div>\t\t<div class=\"testimonial-details\">\n\t\t    \t\t\t<div class=\"content\"><p>\u201cSince using Consumer Journey, we\u2019ve gained a clear view of how customers shop\u2014and where we were losing them. It\u2019s helped us refine our strategy, outperform competitors, and increase sales. This has truly transformed our dealership.\u201d<\/p><\/div><!-- content  --> \n\t\t\t<div class=\"testimonial-title\">\n\t\t\t  <h5>Marketing Director<\/h5>\t\t\t  <h6>South Florida Dealership<\/h6>\t\t\t<\/div><!-- testimonial-details --> \n\t\t<\/div>\n\t<\/div><!-- item --> \n   \n    \t\t\t<\/div>\n\t\t<\/div>\n    [\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1747147538460{padding-top: 100px !important;padding-bottom: 100px !important;background-color: #ecf4fe !important;}&#8221; el_id=&#8221;cs&#8221;][vc_column]       \n      <div class=\"mo-title-box title-box-style5  text-center\"  ><h5>Case Study<\/h5><h3>Real client results<\/h3> <\/div>\n    [vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1564925138698{padding-right: 5% !important;padding-left: 5% !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">Check out these amazing results from one of our satisfied customers.<br \/>\nContact us today to learn how we can help your dealership reclaim lost opportunities.<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;1462&#8243; img_size=&#8221;&#8221; alignment=&#8221;center&#8221; css_animation=&#8221;fadeInUp&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_round_chart type=&#8221;doughnut&#8221; stroke_width=&#8221;2&#8243; legend=&#8221;&#8221; values=&#8221;%5B%7B%22title%22%3A%22Re-Engaged%20with%20Dealership%22%2C%22value%22%3A%2224%25%22%2C%22color%22%3A%22vista-blue%22%7D%2C%7B%22value%22%3A%2276%25%22%2C%22color%22%3A%22chino%22%7D%5D&#8221; css=&#8221;&#8221; title=&#8221;Re-Engaged&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">24% of dealership visitors were successfully re-engaged in the sales process.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1564925138698{padding-right: 5% !important;padding-left: 5% !important;}&#8221;][vc_round_chart type=&#8221;doughnut&#8221; stroke_width=&#8221;2&#8243; legend=&#8221;&#8221; values=&#8221;%5B%7B%22title%22%3A%22Responded%22%2C%22value%22%3A%2242%25%22%2C%22color%22%3A%22vista-blue%22%7D%2C%7B%22value%22%3A%2276%25%22%2C%22color%22%3A%22chino%22%7D%5D&#8221; css=&#8221;&#8221; title=&#8221;Responded&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">42% of people at all stages responded via either phone call or text message.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_round_chart type=&#8221;doughnut&#8221; stroke_width=&#8221;2&#8243; legend=&#8221;&#8221; values=&#8221;%5B%7B%22title%22%3A%22Updated%20Lead%20Source%22%2C%22value%22%3A%2247%25%22%2C%22color%22%3A%22vista-blue%22%7D%2C%7B%22value%22%3A%2276%25%22%2C%22color%22%3A%22chino%22%7D%5D&#8221; css=&#8221;&#8221; title=&#8221;Updated Source&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">47% of people cited a different primary lead source than what was included in existing CRM data.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_round_chart type=&#8221;doughnut&#8221; stroke_width=&#8221;2&#8243; legend=&#8221;&#8221; values=&#8221;%5B%7B%22title%22%3A%22Reputation%20Resolution%22%2C%22value%22%3A%2296%25%22%2C%22color%22%3A%22vista-blue%22%7D%2C%7B%22value%22%3A%2276%25%22%2C%22color%22%3A%22chino%22%7D%5D&#8221; css=&#8221;&#8221; title=&#8221;Reputation Resolution&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">96% of people who had a negative experience were open to receiving a phone call from management at the dealership to resolve their issues.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row parallax=&#8221;content-moving&#8221; content_bg_color=&#8221;bg-dark&#8221; content_color=&#8221;white_txt&#8221; mo_bg_overlay=&#8221;rgba(0,0,0,0.2)&#8221; mo_bg_second_overlay=&#8221;rgba(0,0,0,0.2)&#8221; css=&#8221;.vc_custom_1747149231957{padding-top: 120px !important;padding-bottom: 30px !important;}&#8221; el_id=&#8221;contact&#8221;][vc_column]       \n      <div class=\"mo-title-box title-box-style5  text-center\"  ><h5>Contact Us Today!<\/h5><h3>Fill out the form below and one of our consultants will be in touch.<\/h3> <\/div>\n    [vc_empty_space height=&#8221;30px&#8221;][vc_raw_html css=&#8221;&#8221;]JTNDc2NyaXB0JTIwdHlwZSUzRCUyMnRleHQlMkZqYXZhc2NyaXB0JTIyJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZmb3JtLmpvdGZvcm0uY29tJTJGanNmb3JtJTJGMjUwMTI2NDI0Nzg4MDU2JTIyJTNFJTNDJTJGc2NyaXB0JTNF[\/vc_raw_html][vc_empty_space height=&#8221;80px&#8221;][vc_separator color=&#8221;custom&#8221; css=&#8221;.vc_custom_1577470829661{margin-bottom: 30px !important;}&#8221; accent_color=&#8221;rgba(255,255,255,0.2)&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; color_separator=&#8221;svg_white&#8221; css=&#8221;.vc_custom_1747148557456{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1747082194339{padding-top: 100px !important;padding-bottom: 100px !important;background-image: url(https:\/\/consumerjourney.com\/wp-content\/uploads\/2019\/10\/bg-banner12-1.png?id=1035) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_id=&#8221;whatwedo&#8221;][vc_column][vc_row_inner el_class=&#8221;tablet_column_2&#8243; css=&#8221;.vc_custom_1576960580995{padding-top: 50px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;tablet_column_2&#8243; 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